We are CleverFiles Inc., a United States–based company providing an online software-as-a-service (SaaS) platform that offers AI text humanization tools (“the Service”). Our mission is to help users transform AI-generated content into natural, human-like text. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
This Privacy Policy is incorporated into and forms part of our Terms of Service. Please read both documents carefully. By using the Service, you agree to this Privacy Policy and the Terms of Service.
The purpose of this Privacy Policy is to provide transparency about the data we collect, how we use it, your rights under applicable data protection laws, and how you can exercise those rights. It applies to all visitors, users, and others who access or use the Service.
To make this Privacy Policy easier to understand, here are the main things you should know:
For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:
“Personal Data” means any information relating to an identified or identifiable individual. This includes, for example, your name, email address, account information, and any other details that can reasonably be used to identify you.
“Usage Data” means information automatically collected when you interact with the Service. This may include your Internet Protocol (IP) address, browser type, device type, operating system, referral URLs, the pages or features you use, timestamps, and other diagnostic or analytical data.
“Content Data” means the text or content you submit to the Service for processing, as well as the output returned by the Service.
“Cookies & Tracking Technologies” means small data files or similar technologies (such as cookies, pixels, tags, and local storage) placed on your device to enable certain features, remember preferences, perform analytics, or deliver content.
“User” or “Data Subject” means the natural person who accesses or uses the Service and whose Personal Data is collected, stored, or otherwise processed.
“Sensitive Data” (also referred to as “special categories of data” under GDPR) includes, for example, information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation. We do not intentionally collect Sensitive Data, and you should not submit such information through the Service.
We collect the following categories of information to operate, secure, and improve the Service:
When you create an account, we collect certain personal information such as your name, email address, and account credentials. This information is used to create and manage your account, provide you with access to the Service, and communicate with you.
At this time, the Service is free of charge, and we do not collect or store any payment information. If payment functionality is introduced in the future, this Privacy Policy will be updated accordingly.
When you interact with the Service, we automatically collect certain technical information, including your Internet Protocol (IP) address, browser type and version, device type, operating system, the pages or features of the Service you use, the time and date of your usage, and other diagnostic data. Usage Data is collected for purposes such as security, fraud prevention, analytics, and product improvement.
“Content Data” refers to the text or other content you submit to the Service for processing, as well as the output generated by the Service:
We do not use Content Data to train AI models without your explicit consent.
We use cookies and similar tracking technologies to operate and improve the Service. These may include:
For users in the EU/UK, non-essential cookies (such as analytics or marketing) are only set after you provide your consent through our cookie banner or cookie settings panel.
We use the information we collect for the following purposes:
We use your Personal Information, Usage Data, and Content Data to deliver the Service as intended. For registered users, this includes providing access to your account, account history, and related features. For unregistered users, Content Data is processed only temporarily to generate results and is not retained.
We process the text you submit to generate humanized output. For unregistered users, inputs and outputs are handled in memory and discarded after the session ends. For registered users, inputs and outputs may be stored in your account history, which you control and may delete in whole or in part at any time.
We analyze aggregated Usage Data and limited Content Data (where permitted) to understand how users interact with the Service, diagnose performance issues, and enhance features. Content Data used for these purposes is anonymized or aggregated whenever possible.
We use analytics tools to measure how the Service is used, identify trends, and improve usability. For EU/UK users, analytics cookies are only enabled with prior consent.
We process Usage Data and account information to monitor for suspicious activity, prevent unauthorized access, protect against spam or fraud, and ensure the Service is secure and reliable.
We may use your contact information to send you important notices related to your account or the Service (such as security alerts, service updates, or policy changes). For registered users, we may also respond to inquiries or support requests.
We may process your information as necessary to comply with legal obligations, regulatory requirements, or lawful requests from public authorities.
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we process your Personal Data only when we have a valid legal basis under the General Data Protection Regulation (GDPR) or the UK GDPR. Depending on the specific purpose, the legal bases for processing may include:
We rely on your consent when required by law, for example:
You may withdraw your consent at any time by adjusting your cookie preferences, unsubscribing from communications, or contacting us at [email protected].
We process Personal Data that is necessary to perform our contract with you, namely to provide and operate the Service for registered users. This includes managing your account, storing your account history (where applicable), providing requested features, and delivering the Service according to our Terms of Service.
We may process Personal Data where it is necessary for our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms. Examples include:
We may process your Personal Data when required to comply with legal obligations, regulatory requirements, or lawful requests from public authorities. Examples include obligations related to data protection laws, law enforcement, or other applicable legislation.
We use cookies and similar tracking technologies to operate, secure, and improve the Service. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and analyze how the Service is used.
These cookies are necessary for the operation of the Service and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in, authenticating, or filling out forms. Without these cookies, the Service may not function properly.
These cookies allow the Service to remember choices you make, such as language preferences, login state, or customized settings. Preference cookies help provide a more personalized experience.
These cookies help us understand how users interact with the Service by collecting information such as which pages are visited most often, how long users spend on the Service, and any error messages encountered. The information collected is aggregated and used to improve the Service. For users in the EU/UK, analytics cookies are only enabled after obtaining consent.
These cookies may be used to deliver advertisements relevant to your interests, both within and outside of the Service. They may also be used to measure the effectiveness of advertising campaigns. At present, we do not use marketing or advertising cookies. If this changes in the future, we will update this Privacy Policy and our cookie banner to reflect such use.
You can manage your cookie preferences through:
For users in the European Union and the United Kingdom, non-essential cookies (such as analytics or marketing cookies) are only set after you provide consent via our cookie banner. You may withdraw or change your consent at any time by using the cookie settings panel.
We do not sell your Personal Data. We may, however, share your information in the limited circumstances described below:
We may engage trusted third-party service providers to perform functions and provide services on our behalf. These include hosting providers, analytics services, customer support tools, and email delivery services. Such providers are given access to Personal Data only as needed to perform their functions and are contractually required to maintain confidentiality and comply with applicable data protection laws.
In addition to general service providers, we may use subprocessors to process Personal Data on our behalf. A current list of subprocessors is available upon request or published separately on our website. All subprocessors are subject to written agreements requiring compliance with applicable data protection laws and obligations.
We may share or transfer your information in connection with a merger, acquisition, sale of assets, restructuring, bankruptcy, or other business transaction. In such cases, your information may be among the assets transferred, subject to the commitments made in this Privacy Policy.
We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to:
We may share information with our affiliates, subsidiaries, or limited business partners where necessary to operate and improve the Service, provided that such parties are bound by confidentiality and data protection obligations consistent with this Privacy Policy.
We do not sell Personal Data, and we have not sold Personal Data in the past 12 months, as defined under the California Consumer Privacy Act (CCPA/CPRA).
We operate the Service from the United States, and your information may be transferred to, stored in, or processed in the United States and other countries where we or our service providers maintain operations. These countries may not provide the same level of data protection as your home jurisdiction.
By using the Service, you acknowledge that your information may be transferred to and stored on servers located outside of your country of residence, including in the United States.
For users in the European Economic Area (EEA), Switzerland, and the United Kingdom, we rely on Standard Contractual Clauses (SCC) approved by the European Commission (or the UK’s International Data Transfer Addendum, where applicable) as a legal mechanism for transferring Personal Data outside the EEA/UK. These clauses contractually require recipients of Personal Data to provide a level of protection essentially equivalent to that guaranteed in the EU/UK.
Where applicable, we may rely on adequacy decisions issued by the European Commission or the UK government, such as the EU–US Data Privacy Framework, which recognizes certain jurisdictions (including the United States, for certified entities) as providing an adequate level of data protection.
Regardless of where your information is processed, we will handle your Personal Data in accordance with this Privacy Policy and applicable laws, including the GDPR, UK-GDPR, and the California Consumer Privacy Act (CCPA/CPRA).
We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Retention periods are determined based on business necessity, contractual obligations, and applicable legal requirements.
When you delete your account, we will delete or anonymize your Personal Data and Content Data associated with your account. Certain minimal information (such as logs or backup data) may continue to exist for a limited period until it is overwritten in accordance with our backup and data retention schedules.
The Service is not directed to, and may not be used by, children under the age of 13. In compliance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly collect Personal Data from children under 13 years of age. If you are under 13, you may not use the Service or provide any information to us.
For users located in the European Union, United Kingdom, or other jurisdictions with similar data protection laws, the Service is not intended for individuals under the age of 16, unless a lower age threshold (no less than 13) is permitted by local law.
We do not knowingly collect, use, or store Personal Data of children below the applicable age threshold. If we discover that we have inadvertently collected Personal Data from a child, we will take steps to delete such data as soon as possible.
If you are a parent or legal guardian and believe that your child has provided Personal Data to us, you may contact us at [email protected]. Upon verification of your request, we will delete the child’s information from our records in accordance with applicable law.
Depending on where you reside, you may have certain rights regarding your Personal Data under applicable data protection laws, including the GDPR, UK-GDPR, and the CCPA/CPRA. We are committed to respecting and facilitating the exercise of these rights.
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, you have the following rights under the GDPR/UK-GDPR:
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
Where processing is based on your consent (for example, for non-essential cookies or optional uses of Content Data), you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
You may exercise your rights by contacting us at [email protected]. We may request verification of your identity before fulfilling your request, for example by confirming account details or sending a confirmation link to your registered email address. We will respond to verified requests within the timeframe required by law (generally 30 days under GDPR or 45 days under CCPA/CPRA).
If you are located in the EU/EEA or the United Kingdom and believe that our processing of your Personal Data violates applicable law, you have the right to lodge a complaint with your local data protection authority. A list of EU supervisory authorities is available here, and the UK authority is the Information Commissioner’s Office (ICO).
If you are a resident of California, you may have additional rights under California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and California’s “Shine the Light” law (Cal. Civ. Code § 1798.83).
California’s “Shine the Light” law permits residents of California to request, once per calendar year, information regarding the categories of Personal Data that we disclosed to third parties for their direct marketing purposes during the preceding year, as well as the names and addresses of those third parties. We do not disclose Personal Data to third parties for their own direct marketing purposes.
In addition to the rights described in Section 11 above, California residents have the following specific rights under the CCPA/CPRA:
You may exercise your right to opt-out of the sale or sharing of your Personal Data by contacting us at [email protected]. We also recognize and honor Global Privacy Control (GPC) signals as valid opt-out requests, as required by California law.
We will not discriminate against you for exercising any of your CCPA/CPRA rights. For example, we will not:
We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of transmission over the Internet or method of electronic storage is completely secure.
We use industry-standard encryption technologies to protect Personal Data during transmission (e.g., TLS/SSL) and, where applicable, to protect stored data at rest.
Access to Personal Data is restricted to authorized personnel only, and is controlled through authentication mechanisms such as passwords, multi-factor authentication, and role-based access permissions.
We monitor our systems for potential vulnerabilities and implement safeguards to detect and respond to suspicious activity. We may also conduct periodic audits and reviews of our security practices. In the event of a data breach, we will take appropriate steps to mitigate harm and, where required by law, notify affected users and relevant authorities.
Our employees and contractors who may have access to Personal Data are required to follow strict confidentiality obligations and receive training on data protection and security best practices.
Despite our efforts, no system, network, or method of electronic storage can be guaranteed to be 100% secure. You acknowledge and accept that we cannot ensure or warrant the absolute security of any information you transmit to us.
We provide users with choices to manage how their information is used. Depending on your location and applicable law, you may exercise the following options:
If we send you marketing or promotional communications (currently not applicable, but may be implemented in the future), you may opt out at any time by clicking the “unsubscribe” link included in such emails or by contacting us at [email protected]. Please note that you may still receive important transactional or service-related communications (e.g., account or security notices).
You can manage your cookie settings through our cookie banner or cookie settings panel. Non-essential cookies (such as analytics or marketing cookies) will only be set with your prior consent if you are located in the EU/UK. You may also block or delete cookies through your browser settings.
If we use Google Analytics or similar analytics services, you can opt out of data collection by installing the Google Analytics Opt-out Browser Add-on or using Global Privacy Control (GPC) signals supported by your browser.
Registered users may delete their Content Data history (either individual entries or the full history) at any time through their account settings. You may also request deletion or deactivation of your account by contacting us at [email protected]. Upon verification of your identity, we will delete or anonymize your Personal Data in accordance with our Data Retention policy.
Some browsers offer a “Do Not Track” (“DNT”) setting that signals to websites that you do not wish to be tracked.
At this time, we do not respond to DNT signals or similar mechanisms transmitted by web browsers. This is because there is currently no universally accepted standard for how to interpret and respond to DNT signals.
If industry standards for DNT are adopted in the future, or if we begin honoring DNT signals, we will update this Privacy Policy to reflect how we respond to such requests.
The Service may contain links to third-party websites, applications, or services that are not operated or controlled by us.
We are not responsible for the privacy practices, policies, or content of third-party websites or services. Your use of such third-party sites is subject to their own terms and privacy policies.
We strongly encourage you to review the privacy policies of any third-party websites or services you visit or interact with, as their practices may differ from ours.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
Any changes will be posted on this page with an updated “Last Updated” date at the top of the policy. The revised policy becomes effective when it is posted unless otherwise stated.
If we make material changes that affect your rights or how we handle your Personal Data, we will provide additional notice, such as sending an email to registered users or displaying a prominent notice on our website, prior to the changes taking effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us using the details below:
You can reach us at: [email protected]
CleverFiles Inc.
122 Delaware Street, Ste E2
DE 19720 Historic New Castle
United States
We have not appointed a Data Protection Officer (DPO) because we are not required to do so under the GDPR. However, if you are located in the EU/UK and have questions about our data practices, you may still contact us at [email protected], and we will respond in accordance with applicable law.
Clever Ai Humanizer